Dear valued partners and friends travellers,
We all share the impact of the global outbreak of COVID-19 and hope that the worldwide spread of the disease can very soon be brought under control.
On June 28, President Filipe Nyusi reconducted for 30 days the state of emergency level 3 initialy implemented on March 30th, because of the Covid-19 crisis. The state of emergency allows restrictions on movements to reduce contacts and transmission of the disease.
International flights might resume for selected countries (to be announced in the coming days).
Currently, Mozambique’s Covid-19 statistics are: 1012 confirmed cases, of whom 277 have made a complete recovery, and 725 are active cases. Eight Covid-19 patients have died, six of the disease itself, and two from an unrelated cause.
The 707 active cases in Mozambique are mostly in the northern provinces of Nampula (224) and Cabo Delgado (182).
As for the rest of the provinces, there are 81 active cases in the city of Maputo, 62 in Maputo province, 18 in Manica, 24 in Tete, 14 in Inhambane, 12 in Niassa, 9 in Sofala, 11 in Zambezia and 2 in Gaza.
No visa will be delivered and delivered ones are suspended.
In response to the COVID-19 disease, we have updated our our cancellation policy in an attempt to protect both travellers and partners and have relaxed our terms and conditions for guests who are considering postponement:
Cancellation and booking policies
For guests confirmed to travel between June 1st and September 30th 2020:
- Accommodation may be rebooked before 15 December 2020 without any penalties
- If there is a change in seasonality then the clients will have to pay the applicable rates
For any new bookings confirmed for travel between June 1st and September 30th 2020:
Given the exceptional circumstances we currently face, we are offering extra flexibility and support for all new bookings
- Bookings may be held until 14 days prior to arrival with no cancellation penalties should guests wish to release the space
- Full payment will be required 14 days prior to arrival
Should clients wish to cancel their booking, cancellation fees as per our cancellation policy will apply and need to be settled as per payment terms. However, if the clients wish to re-book their holiday before December 15th 2020, the amount paid will be regarded as a non-refundable deposit for this future booking.
We realise we may need to reassess our policies and will continue to closely monitor the impact of COVID-19. We will keep you updated should there be any further adjustments to our terms and conditions.
We reserve the right to make changes to the new terms and conditions at any time and will send out notifications.
Once Covid-19 has been contained we will revert back to our original terms and conditions for bookings.
We will of course keep you updated of any change in the current situation
Please rely only on trusted official sources for your information, such as the National Institute of Communicable Diseases (NICD), SATSA and Tourism Update.
Keep well and safe!
Very best from sunny Mozambique